Payment Policy
Effective Date: January 6, 2025
At Somasopic, we aim to provide a secure and seamless payment process for all transactions. This Payment Policy outlines the terms, methods, and conditions for payments made on our website.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
- Digital Wallets: PayPal, Apple Pay, Google Pay.
- Bank Transfers: Available for bulk or custom orders (please contact us for details).
- Other Methods: Additional payment options may be available at checkout.
2. Payment Terms
- Full Payment: Payment must be made in full at the time of purchase. Orders will not be processed until payment is confirmed.
- Pricing: All prices are listed in USD unless otherwise stated. Taxes, shipping fees, and other applicable charges will be calculated and displayed during checkout.
3. Secure Payment Processing
- We use industry-standard encryption (SSL) to ensure your payment information is secure.
- Sensitive payment data, such as credit card numbers, is not stored on our servers.
4. Currency Conversion
For international customers:
- Payments will be processed in USD.
- Your bank or payment provider may apply additional currency conversion rates or fees, which are not the responsibility of Somasopic.
5. Payment Issues
If your payment fails or is declined:
- Verify your payment details are correct.
- Ensure your account has sufficient funds or credit.
- Contact your bank or payment provider to resolve the issue.
- For further assistance, email us at info@somasopic.com.
6. Refunds and Disputes
- Refunds are subject to our Refund and Returns Policy.
- For payment disputes, we encourage you to contact us at info@somasopic.com before initiating a chargeback. We are committed to resolving issues promptly.
7. Taxes and Duties
- Sales tax will be applied to orders where required by law.
- International customers are responsible for any customs duties, taxes, or fees imposed by their country.
8. Payment Verification
To prevent fraud, some orders may require additional verification. If verification is needed:
- We will contact you via email or phone to confirm your details.
- Orders will not be processed until verification is complete.
9. Contact Information
If you have any questions or concerns about our Payment Policy, please contact us:
- Address: 2800 Aster Pl, Onalaska, Wisconsin (WI)
- Phone: (608) 781-8122
- Email: info@somasopic.com
- Website: somasopic.com
By making a purchase on Somasopic, you agree to the terms outlined in this Payment Policy.